Q: After-sale service.

A: Contact and telephone number is provided by us for 24 hours/7days a week support. We will respond the help within 24 hours. Our engineers are available to service overseas if necessary.

One year warranty service

Lifetime software upgrade.

24-hour after-sales service

Consultation and training

1. we support senior engineers to provide one-by-one video guidance; And other times, we will assign professional engineers to customer companies for installation or maintenance services according to customer needs;

2. Supply systematic operation training for client workers.

3. Guarantees all equipment (except human factors) within one year, lifetime maintenance services.

4. After the client use the machine for several years, we can provide a detailed refurbishment program, the original equipment and replacement of hardware and software upgrades, extend machine service life for more than 3-4 years.

5. If quality problems arise, the supplier provides technical support and timely supply wearing parts.